Overview
Review the case study Satya Nadella at Microsoft: Instilling a Growth Mindset, and then complete the following actions: (a) State what actually occurred in the case regarding Kotter’s steps 5 and 6 of empowering employees for broad-based action and generating short-term wins, and (b) reflect on what you think should have been done in the change effort regarding those two steps. State your reflection as recommendations to implement Kotter’s steps 5 and 6. Use scholarly research to defend your responses and support your explanations.
Directions
This milestone will help you build Section II parts E and F of your final project. Your assignment must include the following critical elements:
Enable Action by Removing Barriers
Identify the forces, barriers, and hindrances to the organizational change effort and describe each.
Describe how resistance can be recognized and determine how resistance can be eliminated or mitigated.
Describe actions that enable and empower employees to help drive the change effort.
Generate Short-Term Wins
Determine how you will generate short-term wins and establish how these wins will be rewarded.
Determine what can be gained from short-term wins and defend your response.
