You have been assigned to set up a Six Sigma organization for a company with fewer than 100 employees understanding that not all organizations can afford a structure like the one identified in Ramu’s Figure 3.1 (page 29). Please also refer to the case 1: Lameijer, B., Does, R. J., Veen J.I. (2018). Perceptions of Lean Six Sigma: A Multiple Case Study in the Financial Services Industry. Quality Management Journal, where the deployment of LSS in the Financial Service Industry is analyzed.
How would you structure your Six Sigma resources? Design an organizational chart and its linkages to the rest of the organization.
What role would you have? What will be their responsibilities?
How would you ensure the continuity of the Six Sigma organization?
What are the challenges of sustaining Six Sigma improvement projects without Six Sigma resources?
