You have been hired as a software development manager for Paradigm, an organization that provides integration services to large online retail sellers. You manage a team of IT professionals who maintain the organization’s IT infrastructure. The organization currently hosts their servers at a company-owned data center that houses several servers. The site is fully staffed 24 hours a day to ensure uninterrupted service to your business customers. The organization’s infrastructure has expanded over the last year, and in turn, data center maintenance and expansion costs have sharply increased. As a result, the leadership team has decided to move forward with migrating to a cloud-based environment.You have been hired as a software development manager for Paradigm, an organization that provides integration services to large online retail sellers. You manage a team of IT professionals who maintain the organization’s IT infrastructure. The organization currently hosts their servers at a company-owned data center that houses several servers. The site is fully staffed 24 hours a day to ensure uninterrupted service to your business customers. The organization’s infrastructure has expanded over the last year, and in turn, data center maintenance and expansion costs have sharply increased. As a result, the leadership team has decided to move forward with migrating to a cloud-based environment.
The executive leadership team asked the former manager to research cloud-based systems to see if a migration from a company-managed data center to a cloud environment would solve the growing data center costs (e.g., salaries, updating of servers, real estate). The former manager created an ineffective presentation to communicate the findings to the whole organization. You will review the former manager’s presentation, familiarize yourself with technologies that might be involved in moving to a cloud-based environment, and explain how or why the presentation is not appropriate for all the organization’s employees. You will then need to determine what kind of technical communication deliverable (e.g., PowerPoint, email, social media post) would be most effective to communicate your findings to three different stakeholder audiences so each stakeholder audience understands how they may be affected. You will also be asked to reflect on your audience analysis and the deliverables you created and document how each deliverable meets the needs of its stakeholder audience.The executive leadership team asked the former manager to research cloud-based systems to see if a migration from a company-managed data center to a cloud environment would solve the growing data center costs (e.g., salaries, updating of servers, real estate). The former manager created an ineffective presentation to communicate the findings to the whole organization. You will review the former manager’s presentation, familiarize yourself with technologies that might be involved in moving to a cloud-based environment, and explain how or why the presentation is not appropriate for all the organization’s employees. You will then need to determine what kind of technical communication deliverable (e.g., PowerPoint, email, social media post) would be most effective to communicate your findings to three different stakeholder audiences so each stakeholder audience understands how they may be affected. You will also be asked to reflect on your audience analysis and the deliverables you created and document how each deliverable meets the needs of its stakeholder audience.
CRITIQUE EMAIL:
1)You have been asked by upper leadership to critique your predecessor’s poorly done PowerPoint, and you will bbe writing an email to your bosses. Make it look and feel like a real email, with To: From: and Subject: in the upper left and a professional email signature at the end. First, provide a detailed paragraph at the beginning that explains in detail why the original PowerPoint was inappropriate for all employees. Notice that is says all employees, not all stakeholders. This paragraph is not about design and grammar, it is about inappropriate and unethical sharing of information with all employees. For example, why was it inappropriate for them to share company financial with all employees? Why was in inappropriate to discuss risks and downsides in front of all employees? And why was it unethical to discuss the potential layoffs in front of all employees? Cover this thoroughly first, since the Evaluators will send it back unless you provide this detailed explanation.
2)Then you must provide a slide-by-slide critique that identifies the issue(s) on each slide, and also explains WHY each is an issue (using examples from each slide). This is where you will touch on everything on each slide, including spelling and grammar. And make sure and provide the WHY! It’s not enough to say something was wrong. You must add a sentence explaining WHY it is a problem.
Finally, provide a brief concluding paragraph and include a professional email signature line at the end.
LEADERSHIP DELIVERABLE:
1)For the Leadership communication, pick a format suitable for leadership (such as a Proposal, or a formal Project Update, etc.). Then:
2)You must also include specific explanations of at least two Functional Benefits, of at least two Financial Benefits and of at least two Innovative Technologies that are part of a cloud migration. You will want to have a separate heading for each of those required points, and you can use the data and dollar amounts from the original PowerPoint, as long as you put everything in your own words.
3)Be sure and provide a professional opening and closing, regardless of format chosen, and make it look and feel like the real deal. Be sure and provide a professional opening and closing, regardless of format chosen, and make it look and feel like the real deal.
EMPLOYEE DELIVERABLE:
1)For the Employees, pick a format suitable for communicating with all employees. Then:
Summarize the benefits of moving from a company-owned data center to a cloud environment in an upbeat way (change is scary).
2)Summarize two of the innovative technologies involved (and use that term), and how they will make their work lives easier, in a way suitable for all employees.
3)Be sure and close with a summary of specific plans for upcoming training, to reassure them (you cannot just say training will be announced; the rubric says ‘summarize plans for informational or training sessions’). Provide information about these plans, including dates and times for upcoming training! Be sure and close with a summary of specific plans for upcoming training, to reassure them (you cannot just say training will be announced; the rubric says ‘summarize plans for informational or training sessions’). Provide information about these plans, including dates and times for upcoming training!
CUSTOMER DELIVERABLE:
1)For your potential and existing Business Customers, pick a format that is suitable for reaching this dual audience. Then: Announce the upcoming cloud migration. You don’t need a lot of detail here, you are just informing them.
2)Explain how potential and existing business customers will benefit from this change. You can list the benefits, but they must each be explained, and must include graphics that illustrate what you’re saying.
3)You must provide at least two graphics that align with and support the specific benefits you list and explain (they must align with and use the same language). These can be images or charts and graphs or tables, but they must visually tell the story of the benefits you are talking about.
JUSTIFICATIONS:
1)You can put all three justifications in one document, with three headings (Leadership Deliverable Justification, Employee Deliverable Justification, and Customer Deliverable Justification). Then:
Make sure you have these four sub-headings under each justification, since you must justify why you chose what you did for each of these areas, for each audience:
-Format
-Structural Choices
-Design Choices
-Content
2)The evaluators will send your work back unless you explain WHY you did what you did in all four areas, based on what each audience needsJUSTIFICATIONS:
Note- Should be five separate documents
