The purpose of Discussion 2 is to reflect upon and apply the content related to the PSW-Client Therapeutic Relationship standard, thinking about the essential importance of effective communication and trying to avoid ineffective communication in the role of the PSW.
Reflect upon a situation that you witnessed or experienced ineffective communication. Briefly describe the situation.
Reviewing Chapter 12 in Ellis Amdur’s book regarding Common Mistakes in Communication, discuss why you think the communication was ineffective.
Now reviewing the PSW-Client Relationship standards and the four standard statements discussed in Week 3’s lecture, discuss what indicators (or behaviours) could be applied to promote more therapeutic effective communication if this situation were applied to the role of the PSW.
