Using APA format, write a 5 – 6-page paper (not including cover and reference page) using 1-inch margins, double-spacing, and a 12-point Times New Roman font. Paper must include a cover and a reference page with external sources no older than from 2017 and in proper APA format, 7th ed.
Submit a deliverable designing a plan to implement at least one best practice in patient and family engagement and activation that includes the following components: assessment of the need or opportunity, readiness for change, identification of goals and resource needs, selection of performance tracking and KPI methods, and revenue improvement or cost containment.
