Task 1
You are a manager working in a residential care home and have employed 3 new team
leaders. They will support you in your day-to-day duties as well as manage the care team
staff.
Prepare an information session for the new staff that discusses effective teamwork and
establishing a positive culture at work.
You should:
• Analyse theories of team development.
• Suggest strategies to overcome common team work challenges.
• Evaluate the impact of leadership styles on a team.
• Assess the importance of accountability and trust in a team.
• Compare and contrast methods of managing conflict within a team.
• Explain the components of a positive culture within a team.
• Describe how systems and processes support a positive culture in a team.
• Explain how to foster creative and innovative ways of working in a team.
The recommended word limit is 1000 words excluding diagrams, references, and
appendices.
Referencing
You are expected to use relevant academic and reliable sources, and clearly reference these
in your work. References should be added to the text and placed at the end in a references
list, using Harvard Referencing style.
Task 2
Write a report about performance objectives and how to manage team performance.
• Explain the links between individual, team and organisational performance
objectives.
• Explain factors which influence forward planning in a team.
• Explain how to identify areas of individual and team responsibility in achieving
objectives.
• Explain how to identify and agree aims and objectives to promote a shared vision
within a team.
• Evaluate how the vision and strategic direction of a team influences team practice.
• Apply techniques to monitor progress in achieving team objectives.
• Demonstrate how to provide constructive feedback when underperformance is
identified.
• Explain how team members can be managed when performance does not meet
agreed requirements.
The recommended word limit is 1000 words excluding diagrams, references, and
appendices.
Referencing
You are expected to use relevant academic and reliable sources, and clearly reference these
in your work. References should be added to the text and placed at the end in a references
list, using Harvard Referencing style.
Task 3
Choose one organisation within the Health and Social Care sector ie National Health
Service England (NHS) and write a report about the recruitment and selection process for
this organisation.
• Explain the impact of legislative and regulatory requirements on recruitment and
selection processes on your chosen organisation.
• Analyse how serious case reviews and inquiries have contributed to the
establishment of policies and procedures within recruitment which are necessary to
safeguard vulnerable people.
• Explain how to establish the criteria that will be used in the recruitment and selection
process for one role in your chosen organisation.
• Describe how to involve others* in the recruitment process.
*Others may include:
HR personnel • managers • service/team members • owner/owner managers • service
users • recruitment agencies • people in the same role • team leaders/supervisors •
volunteers/advocates • apprentices/learners from schools and colleges • allied healthcare
workers • agency staff • admin support.
The recommended word limit is 1000 words excluding diagrams, references, and
appendices.
Referencing
You are expected to use relevant academic and reliable sources, and clearly reference these
in your work. References should be added to the text and placed at the end in a references
list, using Harvard Referencing style.
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