1. Calculate the amount of capacity available to register regular guests and to register VIP guests.
2. Calculate the average percentage utilization of the servers processing regular guests.
3. Calculate the average percentage utilization of the servers processing VIP guests.
4. Meghan believes that she needs a 15% capacity cushion because of the variability in guests’ arrivals. Given that cushion, how many servers should Meghan plan to have for registering regular guests? How many servers for registering VIP guests?
5. What other ideas do you have for smoothing out the guests’ arrivals so that the amount of capacity needed can be minimized?
