Discussion: View the “Undercover Boss” episode (link at the bottom) and answer the following questions. Responses should be well written. They should show that you have read the first five chapters in the text, and that you have taken the time to engage in critical thinking. Please include your answers to all the questions in your first post (thread).
1. a) Reflect on the definition of competitive advantage and the sources of competitive advantage. What competitive advantage have you identified for this company? Explain.
b) Which factor would you say the company should strengthen/improve so it can be considered a competitive advantage? Explain.
2. Reflect on the definition of environmental scanning. What external environmental factors should this company pay close attention to? Explain.
3. Reflect on the definition of corporate social responsibility (CSR), and the dimensions of CSR. How can this company show that it is socially responsible? Explain.
No need for sources other than the YouTube video
Link for vid: https://m.youtube.com/watch?v=JaSYzeCcVcM
