Develop problem statement
Identify alternatives
Choose alternatives
Implement decision
Evaluate results
Use the five-step decision-making process to analyze the following situations and recommend a course of action.
You are a member of your company’s computer support group and have just helped someone from the company’s board of directors upgrade his computer. As you run tests after making the upgrade, you are shocked to find dozens of child pornography videos on the hard drive. What would you do?
