How can HCD practitioners become more aware of the bias that makes them perceive information from expert colleagues as already familiar?

Words: 393
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Subject: Uncategorized

I will be attaching four sources “1”, “2”, “3”, “4.” I will need to generate an open-ended question from each of the four sources to use as a discussion. When creating the question, please set them up in a way that youre summarizing the point from the article, and then ask the question.

Ive included an example of a discussion question: “In the article, Human-Centered Design as a Fragile Encounter, the author deconstructs the assumption that combining diverse experts in a Human-Centered Design (HCD) promotes openness and joint learning. He argues that being open to learning from other experts is hard because of the tendency to objectify concepts developed by other experts as already familiar. This bias makes HCD practitioners filter the information received from colleagues.

How can HCD practitioners become more aware of the bias that makes them perceive information from expert colleagues as already familiar? Further, what steps will assist HCD practitioners in creating a balance between themselves and others?”

Please look over these sources and generate a discussion question for each (four in total) like the one above.

Additionally, Id like you to answer this question that comes from an additional source labeled 5:

In The Value of Rapid Ethnography, the author demonstrates the practicality of accelerated ethnographic research by sharing results from three independent case studies. In the third example provided, the author’s client is seeking novel product opportunities in the mobile communications space. Unlike the other case studies, this client intends to share the ethnographic findings with a consumer research team, whose job is then to identify target groups, pinpoint user needs, and thoroughly test product concepts.

On several occasions, the author states that rapid ethnographic research cannot be used to generalize facts about user needs. It’s also worth noting that not every client has access to a consumer research team.

What other “rapid” research methods, if any, might be used to support discoveries made through ethnographic studies?

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