Troubleshooting Network Problems
A. Effective troubleshooting methodologies
B. Systematic troubleshooting processes
C. Documentation
D. Software and hardware tools
Due to the fast pace of technological change in information systems, IT professionals must constantly update their knowledge. This can be accomplished by many means including continuing formal classroom education, on-the-job training, short courses offered by software and hardware vendors, and continual assimilation of new information from books, periodicals, and other sources. In many cases, knowledge must be gained in topics for which the professional has little or no formal training or education.
The purpose of this research assignment is to prepare you for self-directed learning and research activities and then apply the results of your research to pending business decisions. In this class, the research will take place in five phases:
