Chapters 21 & 25 and answer the questions associated with those case studies in a cohesive, APA-formatted paper.
Chapter 21:
Recommend where would you start to improve the user experience.
Pharmacists are asking for your help due to struggles with non-integrated systems. What methods would you use to examine this issue?
Describe how usability should be incorporated as part of the purchasing process for this institution.
Chapter 25:
Discuss whether the proposed course of action would be permissible under current fraud and abuse regulations.
Explain common issues related to the use of EHR and healthcare fraud.
Discuss how the proposed EHR could potentially facilitate healthcare fraud.
