Discuss the elements of effective communication for knowledge management Other Approaches for Overcoming Barriers

Examples listed in class:
nvironmental barriers
Characteristic of the organization and its environmental setting
Listening
Time
Hierarchical structure
Power or status relationships
Terminology
Personal barriers
Arise from the nature of individuals and their interaction with others
Cultural
Self-promotion
Selective perception
Status quo
Evaluating the source
Lack of empathy

Requirements
Explain the common barriers to communication and apply strategies to
overcome these barriers

Discuss the elements of effective communication for knowledge
management
Other Approaches for Overcoming Barriers 1. Use techniques that extend beyond
traditional organizational lines to facilitate communication. For instance, the use of
diagonal communication that flows through task forces or committees enhances
communication throughout the organization. 2. Use management processes that are cross-
organizational rather than confined to functional or department procedures. Implementing
management processes in the areas of planning, controlling, and managing information
systems facilitates communication. 3. Use human resources policies and procedures (job
training and job rotation) to enhance cooperation among members in organizations. 4.

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