Healthcare organizations are continually challenged with delivering high-quality care, while simultaneously creating a culture of safety for both patients and healthcare professionals.
Reflect on your experience in healthcare (clinical or administrative). Briefly describe a time when you worked in a culture where safety and quality were effectively-balanced and practiced OR describe a time when the opposite occurred.
As a clinical or administrative leader, how will YOU ensure safety and quality in your department or facility?
Provide specific measures in bullet point format.
Are policies part of these measures? Why or why not?
