The outline of the paper includes 3 questions “what”, “so what “, and “what now” as follows:
(1) You can look up the website of any hospitality business (hotel, restaurant) you visited or worked before to see any change of the website image before and during COVID19. Express which topic of hospitality you are most interested in, not only just a statement of fact but also in the context of the experience as well as connect the learning in class to specific activities that gave rise to it; questions about “What” (max 70 pts)
How would you describe what you did during your website visit to a hospitality business? (max 20 pts). What were your expectations for the website visit? (max. 20pts). Did your involvement in the website visit differ from your expectations? If yes, How? (max.10pts). What did you think was most notable about this experience? (max 10 pts). What did you learn from the experience during the website visit to the Hospitality business? (max. 10pts)
(2) Consider how the learning in class has value, in this situation and in broader terms; questions about “So What” (max 70 pts)
What are the needs of the hospitality business when you visit a website? (max. 20pts). For example, the needs of the business include customer and hotelier needs such as cleanliness and politeness images on the hotel website. You will identify them, analyze them, and then forecast the results of the business. Finally, support your forecasting by using customer feedback from TripAdvisor about the business. Did you think your learning from this class would help to meet those needs? How? (max. 20pts). How did the visit meet your expectations? (max. 10 pts). Did the website visit reveal anything to you about your values? (max. 10 pts). What did you like/dislike about the experience? (max. 10pts).
(3) set specific, accessible goals; consider benefits and challenges involved; questions about “What Now” (max. 70 pts)
How does this experience relate to your professional goals? (max. 35pts). How will you apply what you earned to your personal and professional life or goals? (max. 35pts).
(4) The paper is at least 5 pages long, 12-font size in APA
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format with an abstract (max. 70 points).
