“Discuss the concept that the Project Objective is to Meet or Exceed Project Requirements and that to “Exceed” an Requirement is a bad Project Management Objective.”
Feel free to “Segue” the the discussion into other related topics such as: Total Quality Management, Six Sigma, Quality vs. Grade, and etc
***BOOK***
Project Management in Practice
Jack R. Meredith; Scott M. Shafer; Samuel J. Mantel Jr.; …
Meredith – Chapter 7 – Monitoring and Controlling the Project