Why do customer service employees often show poor attitudes towards their customers? Do not do cover letter, opening or ending please, I will take care of them afterwards. Otherwise, please follow the instructions document while using the references I have provided.Here is the outline I have made: https://miro.com/app/board/uXjVOA7FXhA=/Please follow it to a tee and if you have any uncertainties or conclusions please feel free to ask for clarification.