Jocelyn works as a Human Resources Manager for a large international organization. She is becoming more and more stressed at work as the company is constantly changing and evolving. It is a requirement of her job that she keeps up with this change by implementing new strategies as well as ensuring focus is kept on her main role of headhunting new employees.
She finds that she is working twelve-hour days, six days a week and doesnt have time for her friends and family. She has started yelling at staff members when they ask her questions and when making small mistakes in their work. Concerned about her stress levels, Jocelyn decided to attend a counselling session.
Below is an extract from Jocelyns first session with her counsellor:
Transcript from counselling session
Counsellor: So Jocelyn, lets spend a few minutes talking about the connection between your thoughts and your emotions. Can you think of some times this week when you were frustrated with work?
Jocelyn: Yes, definitely. It was on Friday and I had just implemented a new policy for staff members. I had imagined that I would get a lot of phone calls about it because I always do but I ended up snapping at people over the phone.
Counsellor: And how were you feeling at that time?
Jocelyn: I felt quite stressed and also annoyed at other staff members because they didnt understand the policy.
Counsellor: And what was going through your mind?
Jocelyn:IguessIwasthinking thatnooneappreciateswhatIdo.
The counsellor proceeds to work through the cognitive behaviour process with Jocelyn.
1. Write a summary of CBT (using and citing your textbook; you may use peer-reviewed sources as well) and then apply it to working with Jocelyn.
2. Explain the CBT approach you chose to work with Jocelyn, citing research on the approach, as your approach must be evidence-based and grounded in theory.
