Just answer these questions
1. Discuss how nonverbal communication may be intentional or unintentional and provide examples. (p. 136)
2. Discuss how nonverbal communication reflects culture and provide examples. (p. 141 – 143)
3. Explain what “supportiveness” means. Describe specific communication behaviors that can be used to demonstrate supportiveness. (p. 179 – 181)
4. Discuss how listening can be influential in the workplace and how listening may influence career advancement.
5. Discuss three strategies that health providers can use to make sue that patients feel they are being heard.