Watching the video with Nancy McMaster was very beneficial to me since I learned from others’ experiences in this field of being an administrator in health care. In the professional world, Nancy talked about how she reached out to her employees and listened to them. She always would stop by nurses, for example, and ask them about their workday and what difficulties they were facing. By listening she could understand what their needs are and then she would make decisions to resolve their issues. This exactly matches what was stated in the book. True leadership only exists if people follow when they have the freedom not to. I think she is a successful leader because she is able to communicate with her employees and make them feel that they can come forward and talk to her about any concerns. So, her employees follow her orders because they have respect for their administrator not because they feel they have to. From the same concept, Nancy is a successful leader not only because she has the skills of an executive but also because she has the skills of a legislator. Her excellent communication skills allow her to build a good rapport with her employees and to establish good connections with hospital ‘boards in rural areas. By having those connections her job is much easier and she can pass down her organization’s policy without the need to fight for the passage of her ideas. Her employees at all levels will be willing to follow her because her legitimacy stems from being always motivated for the greatness of the work, not herself. In the book, it was stated that an executive leader means that the individual leader has enough concentrated power to simply make the right decisions. On the other hand, legislative leadership means that no individual leader has the structural power to make the most important decisions by himself or herself.
Collins, Jim (2006). Good to great and the social sectors.