This week, after watching a short video of two co-workers involved in a dispute, you will briefly describe how the situation could have been handled differently.
Next, briefly describe how the situation could have been handled differently. To do so, consider discussing the following points:
Choose either the male or female actor and describe:
how he/she should have initially approached this issue with their co-worker.
what about his/her response likely escalated the conflict.
how things would have been better had he/she put themselves in the other person’s shoes.
what emotional responses could have been handled differently, and explain how.
If you were the manager in this situation and came upon subordinates involved in this conversation describe:
how you would initially approach this issue.
what steps you would take with each person.
how you would avoid making matters worse.
Please note that you do not have to address each one. Also, there is no length requirement for this assignment.
