In terms of the case expectations, providing an overarching analysis (grounded in the extant course content) which leads to recommendations (solutions) is what I am looking for. Please reference ALL sources of information. Keep this list of references as you go. It is much harder to find the reference later than if you just put it down when you are actually using it. It is always better to include more information for a citation, rather than less. The person reading the document should be able to find the exact reference without having to search. a. Web sites from which you have extracted information should be referenced with the exact URL, and the date(s) when you visited the web site (because they do change) b. Articles from newspapers, books, downloaded from web sites, journals, magazines should all be referenced with the title, the author, the publisher, the date of publication, and page numbers. c. Quotations deserve special mention. If you quote or paraphrase something from one of the above sources, you must give credit to the source EVEN if it is a web site. Do not lift material from web sites or other sources without giving credit. d. To give credit for quotations you may footnote or you may include in parentheses a brief name of the source with full reference at the end of the paper.