MGT 575 Total Quality Management MBA essay Handbook: Goetsch, D. L., & Davis, S. (2020). Quality Management for Organizational Excellence (9th Edition). Pearson Education (US). https://online.vitalsource.com/books/9780135577424 Week 3 Essay: 3 pages (excluding ref page) You MUST conduct research in the LIRN to complete this assignment. You need to have at least 2 peer-reviewed journal articles as references. You need to have at least 2 in-text citations. You may also use professional information sources. Please click here to view the criteria by which you will be assessed for the achievement of the CLO for this unit. Please use the APA Sample provided in the student resources to complete your assignment. One of the skill sets you must exhibit in a master’s degree program is the ability to comprehend the prompt and the theme of the essay. You also need to know what other experts say to support your own thoughts using evidence. Thus, as you conduct your research and do your reading, find the theme so that you can address it in your essay. Instruction: Discuss the role of leadership in creating the culture in the firm that leads to total quality management. What lessons can be learned from the lives of Abraham Lincoln, Harry Truman, and Winston Churchill that will apply to organizations today? Discuss how the four strategies for improving listening skills would apply in your organization. Does training for business and industry cost, or does it pay? Why does training sometimes fail? Have you ever been involved in an effort that was halfhearted because the leader of the effort didn’t seem to be enthusiastic about it? If so, what happened? If not, discuss what it means for the person in charge in a given situation to set the tone when it comes to communication and training. Please contact me for any further information required. Thank you
