Assume the role as the Public Relations Director for Purple Cross of North Carolina. The CEO requests that you interview the Telehealth Director about the use of Telehealth with Mrs. Smith. The CEO requests that you create one thought-provoking question for each of the following topic areas: Meeting the health needs of Mrs. Smith Decision-making process for technology selected for Mrs. Smith Benefits and risks in using Telehealth technology for Mrs. Smith Cost and staff involved in using Telehealth technology for Mrs. Smith Note: Your questions must be original; not copied or modified from any source, including your textbook. Your questions cannot simply rephrase the above criteria. For each question, the CEO requires that you provide your rationale. Describe how the question will yield a thorough response, and not simply a “yes” or “no” answer. Any cited sources to support your rationale statements must be identified, using APA formatting. CASE STUDY Mrs. Smith is 82 years old and is diagnosed with hypertension, diabetes, and congestive heart failure. Her two children live in California, while she lives in North Carolina in a small family home on 10 acres of land in the Blue Ridge Mountains. Mrs. Smith has been in the hospital four times in the last year due to congestive heart failure. As her eyesight and mobility get worse with age, she has found it a challenge to stay on her medical plan and to do her shopping for the right foods she knows she should be eating. Mrs. Smith’s health plan, Purple Cross of North Carolina, assigned a nurse case manager to address her situation. Purple Cross provided a digital scale and a remote monitoring device that recorded Mrs. Smith’s condition every day by uploading her weight and transmitting the answers to a series of questions on a touch screen kiosk. The case manager also coordinated delivery of Meals on Wheels, providing low-sodium, diabetic-compliant dinners to Mrs. Smith on an ongoing basis. The case manager calls Mrs. Smith twice a week, taking the time to educate her abouther medications, her activities, and the disease-specific elements that will keep her healthy and out of the hospital. When the case manager identifies that Mrs. Smith can no longer organize her daily medications, a digital medication dispenser will be provided that will keep her on her medication regimen. The medication dispenser will be preloaded with Mrs. Smith’s medications and will issue a subtle doorbell tone when it is time to take them. With the combination of remote and real-time (telephonic) support persons and technologies, Mrs. Smith can remain in her home and avoid further inpatient admissions. For each topic, write your question and rationale. Topic: Meeting the health needs for Mrs. Smith Your question: [Write your response here.] Rationale: [Write your response here.] Topic: Decision-making process for technology selected for Mrs. Smith Your question: [Write your response here.] Rationale: [Write your response here.] Topic: Benefits and risks in using Telehealth technology for Mrs. Smith Your question: [Write your response here.] Rationale: [Write your response here.] Topic: Cost and staff involved in using Telehealth technology for Mrs. Smith Your question: [Write your response here.] Rationale: [Write your response here.]
