Research the topics(explaining best practices and benchmarking), identifying at least four references, not Wikipedia. Prepare a well written, error-free, three (3) page paper. Provide correct citations, using APA. The cover page and the reference page are not counted, double space, 12 font, to complete this assignment. All papers must have an introduction, follow proper writing mechanics, and a conclusion. (Proper nouns require capitalization – I, specifically, and do not use text-talk) Follow this outline for the paper: a) Provide a definition of both terms; b) discuss each topic to include its uses and its purpose; c) your assessment of which is the most useful.