Assignment has 2 parts: a case and the analysis of that case.
To begin, select a real case from an organization with which you are familiar. This case should focus on the planning and implementation (or attempted implementation) of an organizational change. For example, the change might have been the introduction of a computerized charting system; a change from team nursing to primary nursing; a new way of ordering supplies for your hospital; the introduction of a new dress code or a revised policy regarding personnel issues; or the merger of two departments with distinct cultures. The possibilities are endless. Using a narrative format, write the events of the case including the key players involved. Take care to include sufficient detail to give yourself content to analyze in the second part of this assignment. All the relevant information is to be included in the case study. New or additional information about the situation should not be included in the case analysis (the second part of this assignment).Your case study should be about the first 2 or 3 pages of your assignment 2 paper (typed and double-spaced).
As you write the case, take the perspective of a “fly on the wall” and provide the details in an unbiased voice. The case should be the story of the change only. Take care not to provide analysis or discussion at this point in the process (this will come later in the case analysis). Include the organizational context and background to the change process in your narrative.
In the second part of this assignment, you are asked to use concepts and models discussed in class, and in the readings, and to apply these to your case. This analysis should be detailed enough to be useful to an administrator reviewing the case. Your document should help the person reading the analysis to determine what happened, what went well, and what could or should have been done differently to improve the outcome. There should also be informed discussion included in the case analysis related to why the change process unfolded the way it did. The major points in the analysis should be referenced to class readings/discussion or to additional research from outside of the course requirements. A minimum of 5 references should be used, some of which are beyond those provided in class.
The analysis should be in a structured format which increases readability, comprehensiveness, and usefulness. A length of 10 double-spaced pages is usually sufficient for the depth of analysis expected. Creativity is encouraged and an analysis that captures the interest of readers is preferred.
In sum, the case study and the analysis of the case study make up assignment 2. The length of the assignment is 12 to 13 double-spaced pages in total (including both the case and the case analysis). The page total does not include a title page or reference page. APA 7th edition is required.
Course Material:
1. Metcalf, M., & Morelli, C. (2015). 10/9 – The art of leading change: Innovative leaders transformation model. Integral Leadership Review, 83-92.
2. Rosenbaum, D., More, E., & Steane, P. (2018). Planned organisational change management: Forward to the past? An exploratory literature review. Journal of Organizational Change Management, 31(2), 286-303.
3. Hinrichs, G. (2009). Organic organizational design. OD Practitioner, 41(4), 4-11.
4. Caldwell, B., & LeBel, J. (2010). Reducing restraint and seclusion: How to implement organizational change. Children’s Voice, 19(2), 10-15
5. Bess, K., Prilleltensky, I., Perkins, D., & Collins L. (2009). Participatory organizational change in community-based human services: From tokenism to political engagement. American Journal of Community Psychology, 43, 134-148.
6. Chreim, S., Williams, B., Janz, L., & Dastmalchian, A. (2010). Change agency in a primary health care context: The case of distributed leadership. Health Care Management Review, 35(2), 187-199.
7. Talmaciu, I. (2014). Comparative analysis of different models of organizational change. Valahian Journal of Economic Studies, 5(4), 77-86.
8. Price, M. (2016). Circle of care modelling: An approach to assist in reasoning about healthcare change using a patient-centric system. BMC Health Services Research, 161-10. doi:10.1186/s12913-016-1806-7
