Walton suggests that management is attempting to move from control to commitment in the workplace (1985: 77). Discuss what he means by this and evaluate the success of this approach to management, drawing on the British Airways (BA) case study
To what extent and how is rationality ‘bounded’? What effects does this have on management decision making and how, if at all, can it be addressed? Illustrate your answer
by drawing on the TLA case study.
