Crisis Communication
The past twelve months has been a challenge for the world as we deal with the COVID-19 pandemic. Within this crisis there have been a number of communication successes and failures across the world. Using the link provided (to ANZSOG article Leading in a crisis: Committing to clear crisis communicationsLinks to an external site.) as a framework, critically review two different examples of communication which occurred in relation to COVID-19 over the past six months (June – December 2021), one written example and one spoken. These communications can be in Australia or globally (if globally and not in English an English translation MUST be linked to).
The context of the task
As part of your role at Orange Communications you have been tasked with putting together a pair of critical reviews on communication approaches taken within the COVID-19 crisis. These can be taken from Government or Business, within Australia or globally.
It is intended that these critical reviews will be used a part of a pool of communication case studies for use in the future.
*****Write a 1500-word critical review covering two communications about COVID-19 during June – December 2021. You MUST reference the ANZSOG article and at least six other peer-reviewed, journal articles which relate directly to effective crisis communication. The critical review can be done to compare the two communication approaches (one written, one spoken).*****
