BHA 3401 Unit 7
This unit’s homework focuses on leadership in low-moral situations and dealing with conflict with supervisors.
Part 1
Read “Case: The Silent Majority” on page 441 in the textbook, and answer the questions below.
What can you do to get this group to open up about what is bothering them?
What should you consider doing to get this department on track to becoming an effective team? Identify at least two significant actions, and explain why they should be considered.
How would you approach the specific problem of the employees who supposedly “carry tales to administration”?
Part 2
Read “Case: Identifying for Layoff” on page 475 in the textbook, and answer the questions below.
Consider the positions of Arthur Brooks and Dan Carey as alternatives for addressing the potential impact on Fredericks. Which alternative are you more willing to support, and why?
Fredericks reports to Arthur who, in turn, reports to Dan. Imagine that Arthur has recommended against laying off Fredericks and, instead, has recommended laying off the department’s newest member. Dan, however, chooses to reject Arthur’s recommendation and directs him to lay off Fredericks. If you found yourself in Arthur’s position, how would you proceed?
