Question 1: //www.youtube.com/embed/72Q7FyCphZ0?rel=0
1. Which influence tactics were described in the case?
2. What are the sources of power for Jack Ma’s leadership style?
Question 2: How should an Employee Relations specialist handle each of the situations listed below (pick 2)?
1.Have excessive unplanned absences from work
2.Watch sexually explicit material via the company internet
3.Show little to no respect when speaking to their supervisor
4.Get into disputes with co-workers
5.Are (always late) for meetings
6.Gossip all the time
7.Have personal hygiene problems that become an issue
8.Violate safety rules
9.Don’t communicate to management what they are doing
10.Have insufficient problem-solving skills
11.Work from home but don’t seem to be reachable
12.Seem to have a substance abuse problem
13.Keep their office space or desk a mess
14.Call the women in the office things like ‘sweetie’ and ‘darling’
