Instructions This is the major paper of the course and as such asks you to incorporate as much information as you can from a wide ranging array of resources about the agency or organization are studyingso it will have maximum value for you in your work currently and/or in the future. It consists of 3 parts (below) plus an introduction and references sections. To make it easier for readers to follow your thinking, please discuss the topics in the order presented below, with appropriate heading. 12 14 pages of content, double-spaced Current APA format Must include citations from all Learn items for the assigned Module: Week plus additional, relevant scholarly articles (published within the last five years) you selectfor a total of 12 15 sources. Apply Please discuss the following in your paper: Introduction Part 1: Context Please set the reader up to understand what will follow and briefly describe: The organization you are studying; The specific program or policy of interest: The public sector administrator, CIO/CTO, elected or appointed official, or other policy maker. you talked with; and Be certain to ask how COVID has changedand continues to changethe way they deliver their services. Did COVID accelerate adoption of new technologies? What impact on their network and security? Part 2: FindingsWhat Did You Learn? Summarize your learnings about the organization from the background reading you did to prepare for the discussion. How is that organization using IM/IT today. Focus primarily on what you learned from the actual interview/discussion? What insights did you get from her/him about the value of technologies in public sector services? See the suggested discussion topics/questions below for guidance. Part 3: Assessment and RecommendationsWhat Would You Do? What is your assessment, based on what you learned in the course and in the interview, how effectively that agency is maximizingor notIT/IM for that specific program or service? What insights and recommendations do you have on ways that organization can increase its effective and impactful use of technologies and information to improve the service you discussed in Parts 1 and 2. Incorporate applicable Biblical principles in the discussions above. Very important questions. Do not ask these at the beginning of the discussion but near or at the end. The answers will tell you much about that person and her/his goals for IT and personally. 1. What does that person envision her/his legacy to be when she/he leave the agency or that role?? 2. How will technologies and information help you deliver on that vision? References Here, again, are several coaching suggestions. Prepare: learn about the agency and the person before you even ask for their time. Don’t wing it and waste their time. They are meeting with you as a courtesy. Watch the John Gauger discussion for wise insights. Seek to understand what it is like to stand in that person’s shoes and view IT/IM from her/his perspective. Be aware that these are public agencies so whatever you discuss and write may be considered an open record and available to the public and press. Make this an interactive conversation vs. strict Q and A. Mention in some casual way how you have prepared for the conversation and, thus, know something about the agency and the person as well. Shows your interest, investment, and enhances your credibility. Start at a high level. o What does that person envision her/his agency customer/client/citizen/student experience will be in 1-2 years? o How will existing and emerging technologies enable and enhance those user experiences? Keep the focus on use cases. Avoid a deep dive on the technologiesthis is about use cases and impacts not bits and bytes. Ask her/his thoughts about the major topics we studied in the course, ., ethics, IoT, cybersecurity, etc. Do the agency decision makers and agency funding sources consider IT to be a commodity or a critical business necessity? Where does CIO report in the organization? Recruiting and keeping IT staff in public sector is difficult. What are they doing to help address that challenge? How are they investing in IT staff professional development?Show more
