Option #1: Improving Patient Satisfaction
Complete the Jones Bartlett Navigate 2 simulation scenario “Healthcare Delivery: Patient Satisfaction (Episode 3).”(PDF copy of scenario in uploaded files).
Instructions:
• Carefully review the simulation’s introductory information and instructions.
• Additionally, you must complete the final assessment, which asks you to make improvement recommendations to the CEO.
• Think about which issues should be prioritized and which issues may be part of a later plan.
• You need to include the specific components mentioned within the scenario.
Submission Requirements:
You may format this as an email, as shown within the simulation.
Your email should meet the following requirements:
• Be 500-700 words.
• A minimum of three references with associated in-text citations.
• APA references.
• Review the grading rubric to see how you will be graded for this assignment.
