Make sure to include these in a thesis statement at the end of the introduction and organize the paper around these three characteristics.
Use classical ethical thinkers or philosophers as support for the inclusion of each characteristic (i.e., Do authoritative sources agree that this characteristic is invaluable?).
For each characteristic, give concrete illustrations or examples that clarify communication situations in which these characteristics have made a difference (i.e., Can we observe the impact of these characteristics or their absence from actual communication situations or current events?).