Who are the customers for this business and what are their needs?

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Case study: Hotel Chocolat use and refer using Harvard referencing to the sources below, use individual thinking besides this and research on own to educate yourself to answer also: You are expected to conduct independent analysis on this company with answering the question: Who are the customers for this business and what are their needs? Refer to the website: https://www.hotelchocolat.com/uk (Links to an external site.) ANNUAL REPORT 2021: https://www.hotelchocolat.com/on/demandware.static/-/Sites-HotelChocolat-Library/default/dw7d9a0747/37446%20HOTC%20AR21%20WEB.pdf (Links to an external site.) Question: Who are the customers for this business and what are their needs? Assignment Requirements: All workings and answers should be in one file and typed in MS Word document and submitted online. Students are expected to write everything in their own words using company website and annual repport.

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