First, you have to read chapters 11 and 12 from the attached textbook (Human Resource Management); then respond to the following questions: Questions one: What are the steps we should take when developing a performance review process? – (This question is related to Chapter 11) – (Make sure to answer this question with 160 words at least) ________________________________________________________________________________________________________________________________________________________________________ Question two: What are the advantages of a grievance process? What disadvantages do you see with a formalized grievance process? – (This question is related to Chapter 12) – (Make sure to answer this question with 160 words at least) ________________________________________________________________________________________________________________________________________________________________________ – You have to demonstrate your knowledge of the material and ability to apply them in your answers. -My professor uses a digital plagiarism detection program called SafeAssign, so please DO NOT COPY ANY sentence from the other sources. – The deadline for this assignment is Nov 19, 2021.