Identify situations specific to the case study and outsourcing.
How could innovation be used to improve performance and the outsourcing relationship in Latin America?
Would you recommend future outsourcing arrangements with other service providers to ensure B&B would get innovation and CI where it is needed?
Would a single model across all outsourcing arrangements work?
Should B&B adopt different models for innovation in outsourcing?
How would B&B work more cooperatively with outsourcing providers to achieve innovation?
The case study PDF file and Lecture PPT are attached
