I.INTRODUCTION •Identify the key problem and issues in the case study II.BACKGROUND •Set the scene: background information, relevant facts, and the most important issues. •Demonstrates that you researched the problem in the case study. III.PROPOSED SOLUTION /CHANGES •Provide specific and realistic solution(s) or changes needed. •Explain why this solution was chosen. •Support this solution with solid evidence, such as: a.Concepts from class (text readings, discussions, lectures) b.Outside research IV.RECOMMENDATION •Determine and discuss specific strategies for accomplishing the proposed solution. •If applicable, recommend further action to resolve some of the issues. •What should be done and who should do it? V.REFERENCE •Text readings, discussion, lectures, books, blogs, articles, journals, etc.