Week 3 – Conflict Management Response
Objective: Explore the five conflict management styles.
When in the middle of a conflict, it can seem chaotic and without pattern or path to resolution. Researchers have identified five customary preferences or styles most people use in responding to conflict.
Read Chapter 5 of your textbook, especially focusing on pp. 154-173. Text book name is Hocker, J., & W. Wilmont. (2014). Interpersonal conflict,
Write a two page (500 word) response on the five conflict management styles.
Ensure the following points are covered in the content:
What are the five styles?
Why is it valuable to know about them?
Why is the integrating (or collaborative) style the preferred one for most but not all conflicts?
What is the downside to the collaborative style?
Where have you seen some of these styles at work in professional or personal settings?
Reference of text book is Hocker, J., & W. Wilmont. (2014). Interpersonal conflict (9th ed.). New York, NY: McGraw-Hill
