Design a training and development programmeIdentify a gap, a training need using the training needs analysis process, for example, improve skills metrics in a team. Define the learning objectives and describe what an effective learning objective is. You need to go into specific learning objectives and use the right terms e.g. “by the end of the training learner will be able to…”. Use the CRAMP model and decide which points you wish to develop.
I’ve attached the assignment specifications along with slides that the lecturer used.
N.B. I want the training programme done on Huntoffice.ie. Website link to the about section: https://www.huntoffice.ie/why.html
Number of employees: 28
Departments: Customer Service, Website/Digital Marketing/SEO
Learning & Development Arrangement within business: No central L&D team but one trainer working within each different department.
