Develop curriculum material and adopt curriculum to work with residents with various needs develop worksheets and setup practice stations, participate in skill assessment and documentation, of skills of each resident.

NAME SURNAME
P.O.BOX 4204, Veteran Drive St. Thomas VI 00803
MOBILE: – EMAIL: –

HIGHLY SKILLED PROFESSIONAL as an effective leader and skilled communicator with the ability to adapt quickly to a challenge and works as a team player; would be ideally suitable
EDUCATION
Post University – Some Credit Business
Bridgeport High School – High School Diploma
PROFESSIONAL EXPERIENCE
Department of Human Services
Social Service Aide/ Head start 07/2021-CURRENT
 Provides for the establishment, maintenance, and confidentiality of family records.
 Maintains and updates pertinent family data that should include completed enrollment forms, referrals, follow-up, and family needs assessment.

 Participates in recruitment and screening of applications for Head Start children.

 Conducts home visits to all enrollees to: Complete Family Needs Assessment (FNA). Help parents to understand that Head Start is a family-oriented program; inform families about the services provided and encourage parent participation. Observe home condition and inquire about family strengths, weaknesses and the overall wellbeing of the family. Inform parents about existing community resources.

 Completes written home visit reports. Discusses reports and plans for follow-up with supervisor. Accompanies families and children to agencies when necessary. Visits assigned centers to: Observe children and parents’ participation in the center. Inform teachers on action taken on referrals. Confer with teachers on children’s attendance. Check attendance records.

Lutheran Social Services
Shift Supervisor 08/2016-CURRENT
 Supervise staff in educating each resident in life skills; controlling behaviors, home safety, housekeeping and assisted with cooking.

 Ability to supervise, plan, schedule and set priorities with weekly menu and monthly groceries shopping list.

 Administer medications to residents, and take daily vital signs

 Teach life skills in the community, accessing public transportation, banking, paying bills money management, shopping, community safety, accessing government services.

 Develop curriculum material and adopt curriculum to work with residents with various needs develop worksheets and setup practice stations, participate in skill assessment and documentation, of skills of each resident.

 Accompany residents as needed medical appointments, develop quarterly report bases on resident Individualized

 Plans for Independence (IPI), Daily End Shift Notes.

Michaels Organization
Resident Coordinator 03/2020-07/2021

 Provides case management services and impact full community programming to low- income seniors.
 Seniors are assisted with safety awareness, resident education, economic stability, health and wellness.
 Planning seniors’ events in the community.
 Quarterly unit’s inspection.

Winfield Armed ∙ Unarmed Security 10/2013-06/2016
Dispatcher ∙Supervisor Customer Service
 Act as the first point of contact for staff, managers, clients and the general public; operates telephone switchboard for all internal/external calls; operate radios; handles mail, courier, drop-off packages, messages, general enquiries; assists with scheduling; respond to issues/situations.
 Monitored personnel or equipment locations and utilization to coordinate service and schedules; scheduled or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
 Overseen all communications within specifically assigned territories.
Abbott House 12/2009-06/2011
Therapeutic Child Care Worker
 Asked questions that will help clients identify their feelings and behaviors; counseled clients on concerns, such as unsatisfactory relationships, divorce and separation, child rearing, home management, and financial difficulties.
 Reports orally or in writing on child’s overall progress to treatment team members; encourages individuals and family members to develop and use skills and strategies for confronting their problems in a constructive manner.
Episcopal Social Services 05/2007-04/2009
Case Aide ∙ Customer Service
 Managed case load of 5; assists administration, Case Managers and Senior Case Aides for all clients; maintained records or prepare reports for owner or management concerning visits with clients; provided information or refer individuals to public or private agencies or community services for assistance.
 Meets with clients to provide service information; guide the client in understanding his/her illness or addiction and contributing personal, social and economic factors; advise clients of community resources; and make referrals and other arrangements including advocacy and assistance.
 Visited individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures; assist with court appointments, social service referral and related resources, programs and services.
United Way
Intake Case Manager 09/2000-09/2004
 Observed patients’ attendance, progress, attitudes and accomplishments; encouraged patients and attend to their physical needs to facilitate the attainment of therapeutic goals; reported to supervisors or therapists, verbally or in writing, on patients’ progress, attitudes, attendance, and accomplishments.
 Sensitive to persons of different educational, economic, cultural or racial backgrounds; practical problem-solving skills and ability to suggest options and alternatives.
SKILLS
Competent Case Notes MS Office Suite 1:1 Supervision
Case Conferences ∙ HIPPA Records Management Intrinsic Motivation
Identifies Community Resources Alternative To Incarceration Prioritizes ∙ Goal Setter
Records ∙ Database Management Skilled Workshop Facilitator Demonstrates Best Practices