Examine the EBITDA/Net Operating Income line. Has there been a positive (or negative) change in this item between the two years provided? How do you know this? Is the change consistent with the change, if any, in Gross Operating Profit? What evidence from the Report supports that?
The text explains how Net Operating Income can be improved in general (adjusting revenues and/or expenses). Looking at the Excel spreadsheet now, what changes are evident in the Revenue line items (and Total Revenue) that add to the overall improvement in Total Revenue? What changes are evident in the Departmental Expenses lines year over year that impact Total Expenses & Profits?
Using what you’ve learned in this module (refer to pages 81 & 82 for specifics on revenue and expenses), what recommendations would you make to further improve revenues, expenses and/or profits?
In this course, we learn not only the “what”, but also the “why” and “how”, which is the real knowledge of what will make you successful in this industry. And answer these questions with a combination of book knowledge and your understanding.