Overview
As a leader, you will manage a diverse workforce. Workforce diversity includes differences across multiple characteristics: age and generation, gender culture, religion, sexual orientation, and other social differences. These differences create the potential for conflict, and your task as a manager is to provide appropriate conflict resolution support so that the workforce functions effectively and efficiently. In addition, it is key for the leader to identify how they contribute to creating a culture of belonging, which hopefully will reduce conflict for all employees by assessing their position on the Inclusive Leader Continuum.
Instructions
In a four to five page paper, address the following:
Explain why conflict exists in diverse workforces, addressing the causes of conflict and multiple aspects of diversity. Title this section Conflict in Diverse Workforces.
Describe 2–3 conflicts related to different aspects of diversity, describing each conflict, its causes, and its participants. Title this section Aspects of Diversity.
Identify conflicts in the course materials or in resources you select. Be sure to identify conflicts across a variety of aspects of diversity, since that is the realistic demand placed upon managers of today’s workforces.
Identify a conflict resolution strategy and how it applies to each of the conflicts identified. Title this section Conflict Resolution Strategy.
For the 2–3 conflicts you describe, address each conflict and the selected conflict resolution strategy, then move on to the next conflict, and so on.
Also, be sure to defend the appropriateness of the conflict resolution strategy you select, providing evidence for why the strategy would work.
Support your argument with your experiences or evidence from research.
Explain at least two ramifications conflict has on the workforce, supporting assertions with evidence from your experience or research. Title this section Ramifications of Conflict.
Think about potential ramifications that apply to the organization as a whole. Regarding evidence to support your explanations, you may include examples found in the course resources. In addition, this is a good opportunity to include evidence from your work experiences and to look for evidence peer-reviewed journal articles found through research in the Strayer Library. Keep in mind the Master of Public Administration Library Guide for a list of databases focused on Public Administration and for guidance on library research in general.
Identify and evaluate your own behaviors and mind-sets towards diversity and inclusion in the workplace based on the Inclusive Leadership Continuum. Title this section Inclusive Leadership Continuum.
The Inclusive Leadership Continuum is explained in the readings from How to Be an Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive.
Provide four peer-reviewed, academic references.
This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
Evaluate strategies to resolve conflicts in diverse environments.
